Support
REGISTER YOUR PRODUCT
Upon registration, you will receive email notifications containing essential information, including instructions and assistance to address any potential issues with your product.Our expedited repair service is offered at no cost. *Please note that shipping and customs charges may be applicable. For products no longer under warranty, repair and exchange costs will apply.
Faqs
You can find the manual in PDF format in our support section.
The maintenance required is minimal, do not leave the battery inside the power supply for long periods of time without using it, and lubricate once a month.
Everything is explained in detail in the manual in PDF format in our support section.
The first thing to highlight is its versatility and ease of use.
By having 3 memories and being able to set Voltage and Hz of the motor in each one, we can easily switch between them without having to make adjustments during the work.
By using rechargeable batteries, you will never run out of power.
Finally, remember that it includes 3 grips of different diameter and weight, you will always find the one that best suits you.
Directly on our website or through our distributors.
We accept paypal and most major credit cards.
As soon as we receive your order, it will take 24-48 hours to be processed. It will then be picked up by DHL and a tracking number will be provided.
Delivery time can vary from 1 to 8 business days.
Of course, you can also purchase any of our products at your nearest distributor.
We ship from the EU, remember that depending on the country of destination, you may have extra customs charges.
This is necessary for DHL to process the shipment.
Our after-sales service can answer your questions through our website.
Any doubt or question will be answered as soon as possible.
Warranty information
All our products have a one year warranty, the warranty covers any manufacturing defect.
It is mandatory to register your product for the warranty to take effect.
The warranty will be void if the product has been tampered with internally.
All our products have a one year warranty, the warranty covers any manufacturing defect. It is mandatory to register your product for the warranty to take effect.
If one year has passed since the purchase, please contact the repair department through our website.
For sanitary reasons (cross contamination), products cannot be returned.
You can contact us and we will advise you if you have any problems with your product.
The warranty period is one year and belongs only to the person who has registered the product.
It will be void if the product shows any kind of scratches, dents or has been tampered with internally.
We need your complete information in order to process your order, activate your product warranty and contact you in case of any problem.
Our after-sales service can answer your questions through our website.
Any doubt or question will be answered as soon as possible.
The warranty will be cancelled if the product has been damaged, tampered with internally or if any parts have been modified.
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